FAQ's

Got Questions? We got answers.

EVENTS FAQ's

How do I use my Event Credit?

Your Event Credit is linked to the original email address that was used to purchase your party package(s). Credit will automatically be applied towards your next Party Package purchase and does not expire. If you wish to save your credit for a future purchase, simply remove the credit during checkout. Credit applies in full. If your available Event Credit exceeds the total cost of the purchase, then you can apply that remaining balance towards your next purchase.

What forms of identification do you accept?

We accept valid driver’s license, state-issued identification, passport, or military id.

Around what time should I arrive for the night events?

With a party package you have access to the club for the entire day. You can eat at the club, go to our pool party area, play volleyball and more. However, for night events people usually start the party around 10 PM.

Are refunds available?

Unfortunately, we do not offer refunds. Name transfers are possible as long as it is done five days prior to the event.

Are tickets transferable?

You are allowed to transfer the name on a ticket as long as it is five days or more prior to the event. To transfer a ticket, click here.

VENUE FAQ's

What if my temperature comes out higher than average?

Unfortunately, you will not be allowed in if your temperature is above 100.4. Your group will be returned your deposit if this is the case. We then advise you to go get tested or stay quarantined for a minimum of 14 days.

Can we use our Venue Credit for when you’re open?

Yes absolutely, present your government ID at the check-in booth upon arrival to redeem your credit and pick up your Papas cash.

What health safety precautions can I expect to see onsite?

We are going all out on health safety. Please view our Health Safety Plan here.

Do I have to wear a mask? What if I don’t want to?

We are requiring all guests and all staff to wear masks. Once you are inside and seated at your table you can remove your mask. If you refuse to wear a mask we will kindly have to decline your entrance into the venue.

How can I use my credit for the Papas Online Merch store?

Contact our customer support team at [email protected] if you would like to activate your venue credit for the Online Merch Store. Your available credit will be adjusted and you will be provided with a discount code to use upon checkout.

Does Papas&Beer have any health safety measures in place?

Yes, we are currently preparing our venue with multiple Health Safety protocols for reopening. You can view the Health Safety plan to see what we’ve been up to behind the scenes.

How Do I Redeem my Venue Credit?

To redeem your Venue Credit simply present your Government ID at Will Call and our team will give you credit in “Papas Cash” to enjoy during your visit at Papas&Beer. You can use your Papas Cash at the Cantina, inside the venue for food and drinks, and even at the Clothing Store if you’d like.

Is there food at the club?

Yes, we are in fact very well known for our delicious Mexican cuisine. To check out our menu, click here.

Is the club only open for major events or holidays?

No, Papas&Beer is the beach side club that truly never sleeps. We are continuously opened throughout the year. Although it will certainly be busier during events or holidays feel free to come buy any time of the year.

What forms of identification do you accept?

We accept valid driver’s license, state-issued identification, passport, or military id.

HOTEL FAQ's

How far is the drive to Papas&Beer from the U.S/ Mexico border?

We are located 15 miles south of the border and approximately a 20 – 30 minute drive.

PARTYING SINCE 1983

Top notch performers, events, DJ’s and more all year long. All you need to do is be ready to party.

ABOUT PAPAS

UPCOMING EVENTS

Papas&Beer Weekend Escape

Dates: Sept 4th - 26th

PACKAGES

Papas&Beer Weekend Escape

Dates: October 1st - 25th

PACKAGES
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